Looking after your personal information is important to us at Hommits. We set out within this policy how we collect, use and protect your information and your ability to manage our collection and use. The terms in this policy form part of the Terms and Conditions.
1. The information we collect
1.1. We collect the following information you provide or upload to our Online Platform:
1.1.1. Information you provide when you register including your email address and password. If you choose to provide it we may also collect your first name, last name, phone number and profile image.
1.1.2. Information about the property/ies you list including:
18.104.22.168. Listing type – for sale, rental or share
22.214.171.124. Property type – apartment, unit, townhouse, house, section, room only
126.96.36.199. Property address
188.8.131.52. Number of bedrooms
184.108.40.206. Number of bathrooms
220.127.116.11. Floor area
18.104.22.168. Land area
22.214.171.124. Pricing method – asking price, enquiries over, price on application
126.96.36.199. Asking price, or expected sale/rental price
188.8.131.52. Listing title
184.108.40.206. Property condition – off-plan, new, pre-loved
220.127.116.11. Description – vendor may input proximity to amenities, specific property features, reason for purchasing/selling etc.
18.104.22.168. Indoor property features – multiple choice tick box section with many options
22.214.171.124. Outdoor property features - multiple choice tick box section with many options
126.96.36.199. Environmental friendliness - multiple choice tick box section with many options
188.8.131.52. Energy efficiency rating – low, medium or high
184.108.40.206. Open home timetable
220.127.116.11. Video (URL from YouTube)
1.1.3. Details of the property alerts you set up.
1.2. Like many other organisations we also collect information using cookies and other technologies. Measuring your search activity and interaction with our site helps us improve our Online Platform and meet our objective of delivering the best possible service to you. The information we collect from cookies stored on your web browser may include:
1.2.1. Your domain name and your IP address.
1.2.2. Your Hommits account password information.
1.2.3. Your internet browser software, history and the type of computer or mobile device used.
1.2.4. Your operating system and platform.
1.2.5. The path you took to get to our website.
1.2.6. The search terms you used to search for properties on our Online Platform such as city, suburb, and number of bedrooms.
1.3. In addition to cookies we also use other technologies to track information including:
1.3.1. Your geographic location.
1.3.2. Blog content you have read.
1.3.3. Types of properties viewed.
You can manage the cookies on your browser. For further information see the Manage Your Preferences section below.
1.4. The mobile application is granted permission to access the following personal data with the consent of the user:
2. How we use your information
2.1. We may use the personal information you input or upload to:
2.1.1. Administer your registration.
2.1.2. Verify your identity and contact details.
2.1.3. Provide the Services you request.
2.1.4. Enable your access to our Online Platform.
2.1.5. Communicate with you regarding our Services.
2.1.6. Notify you of properties that match your preferences.
2.1.7. Monitor our team’s performance, the quality and testing of our Services and systems and to train our team.
2.2. We use the information we collect about your web use so that we can help to make sure you are getting the best out of our Online Platform and Services. We use this information to:
2.2.1. Make your future searches easier, for example by allowing us to pre-populate fields for future searches or for you to save searches.
2.2.2. Facilitate communications between you and other members.
2.2.3. Administer our Online Platform (including our website).
2.2.4. Identify and fix technical problems with our systems.
2.2.5. Keep our Online Platform (including our website) secure.
2.2.6. Build a picture of who you are, and ensure that you receive meaningful and relevant marketing and communications from us. We do not want to send you spam.
2.2.7. Conduct market, product or sales research, data processing and statistical analysis, and business improvement analysis.
2.2.8. Better understand your preferences so that we can provide you with a more personalised experience.
2.3. You can manage your preferences to our marketing and promotional communications by updating your online profile.
2.4. We may from time to time recommend links to third party websites that we think you might be interested in. We cannot take responsibility for how these third party businesses collect or use your personal information so we encourage you to read their privacy policies before spending time on their sites.
2.5. We sometimes use persistent cookies (which are stored on your browser after you exit our Platform) to store authorization information to allow customers to easily log back in, as well as noting the last time a customer visited our site.
2.7. In order to enhance your listing to ensure that it receives the most favorable results we reserve the right to allow our marketing team to amend your listing. This may include re-ordering or enhancing photos, fixing typos, changing descriptions etc.
3. How we protect your information
3.1. We take all reasonable steps to ensure that the personal information we hold is protected against loss, and unauthorized access, use, modification or disclosure. As part of this, we:
3.1.1. Use only secure servers.
3.1.2. Use only trusted data storage providers.
3.1.3. Use industry standard encryption for the transmission of personal information.
3.2. To help us protect your information, you must keep your personal information that relates to our Online Platform and Services secure. This includes: password, username, password security question and answer.
3.3. We retain the personal information we collect only for if we need it to support justifiable business requirements or when our lawful purposes for using the information are no longer relevant. When we no longer require personal information we or our third party suppliers will securely delete and/or archive the information.
4. Managing your preferences
4.1. We want to be able to share great properties that match your preferences, or we think you may like, with you. However, we understand that sometimes you might not want to hear from us in that way, and we respect that choice.
4.2. You can specify how you would like us to use your personal information at any time by updating your communication preferences within your profile.
4.3. Cookies are small pieces of software that are stored in the hard drive or your computer by your browser. You can manage your cookie settings in your browser (use Google to search for instructions on how to do this if you are unsure). However, please be advised that deleting your cookies will affect our ability to deliver to you the best Services and the best use of our Online Platform (for example we may not be able to show you the properties which you may fall in love with, or we may not be able to match you with potential buyers and increase your chances of a sale).